A game about your operations

There are ten inefficiencies hiding in this office.
How many would you catch?

You are the new ops person. Have a walk round, find what is broken, and decide what you would actually do about it. Ten minutes, no sign-up.

10Inefficiencies

6Rooms

85Hours a week on the table

⏱

HOURS SAVED / WEEK

FIXED 0/10

FOUNDER CHAOS

SPACEInvestigate

WASD MOVE · DRAG TO LOOK · SPACE INVESTIGATE · V VIEW · TAB LIST · M MUTE

⛶

There are ten inefficiencies hiding in this office.
Find them. Fix them properly. Turn founder chaos into control.

PRESS SPACE OR CLICK TO START

WASD / ARROWS MOVE

DRAG or Q/E LOOK AROUND

V FIRST / THIRD PERSON

SPACE INVESTIGATE

1 2 3 ANSWER

TAB LIST

M MUTE

AN OPSESSED PRODUCTION · OPSESSED.CO.UK

Click the game to take control. WASD move, drag to look, Space to investigate. Sound is on. Press M to mute.

Why we made it

Most operational waste is not hidden. It is just normal.

It is the report nobody reads that still goes out every Thursday. The invoice that waits because one director is in Lisbon. The ninety minutes a day someone spends retyping an email into the CRM, who has got quite fast at it, to be fair.

None of it is anyone's fault, and that is exactly why it survives. Everyone is too busy doing the work to stop and look at how the work happens.

So we built the thing we spend our days doing, as a game. The office is made up. The ten inefficiencies in it are not, we see them almost everywhere we go.

The wrong answers are the tempting ones. Buy a tool. Add a person. Do the broken thing faster, or more often, or in a nicer font.

Open plan

Copy-Paste Carl

Orders arrive by email on the left. Carl retypes them into the CRM on the right. Ninety minutes a day, every day.

Worth 9 hrs/week

Meeting room 1

The meeting that would not die

Twelve people, one hour, every Monday, no agenda. The last decision made in this room was in March.

Worth 8 hrs/week

Finance

The zombie report

Forty-seven pages, produced every week since 2019, opened on average by nobody.

Worth 4 hrs/week

The other seven are in the game. Fix all ten properly and you are looking at 85 hours a week, which is roughly two and a bit full-time people.

What people say about the real thing

Kristian has been instrumental in the recent growth at our web design agency. His people and problem solving skills enabled us to confidently take on more work and scale without the stress.
Rob HarrisManaging Director, BettaWebs

Kristian is now a pivotal part of our team, advising on business strategy, mentoring key members of management, leading on our people strategy and helping to future proof the business.
Rob GreenManaging Director, StanceSets

If a few of those looked familiar

That is usually the point at which people give us a call. We come in, find where things are actually breaking, and fix them, either as a specific project or on a flexible fractional basis. No presentation on things you already know.

Start your opsession